Patient Centric Solutions
Patient Support Program
Need for Patient Support Programs
Patient Support Programs (PSPs) play a crucial role in modern healthcare, especially for pharmaceutical companies aiming to deliver comprehensive care beyond medication. These programs are designed to address the various needs of patients, ensuring they receive holistic support throughout their treatment journey. At Kartavya, we recognize the significance of PSPs in enhancing patient outcomes and strive to provide innovative solutions tailored to meet these needs.
Current Challenges
One of the primary challenges in PSPs is effectively onboarding patients and ensuring continuous engagement. This includes educating patients about their conditions, treatment plans, and the importance of adherence.
Many patients lack adequate knowledge about their conditions and treatments. PSPs need to bridge this gap by providing comprehensive disease awareness and education materials.
Ensuring patients adhere to their medication schedules is a persistent challenge. PSPs should include strategies to promote and monitor adherence.
Continuous follow-up and monitoring are essential for tracking patient progress and addressing any issues that may arise during treatment.
Integrating technology into PSPs is crucial for streamlining processes, improving patient communication, and collecting data for analysis.
Delivering personalized care across diverse geographical locations can pose logistical challenges that need to be addressed effectively.
With the increasing reliance on digital platforms, maintaining patient data privacy and security is a critical concern for PSPs.
How Kartavya Addresses These Challenges
At Kartavya, we take a holistic approach to design patient programs on behalf of our clients. Understanding the significance of addressing patient concerns and supporting their caretakers, we create comprehensive programs that effectively manage patient conditions and foster positive health outcomes. Our commitment to excellence is evident in the detailed reporting we provide to our clients, enabling them to evaluate program effectiveness and address specific patient needs. Kartavya’s Patient Support Programs are designed to overcome the above given challenges by offering:
Patient Onboarding
We conduct in-clinic screening camps at doctors' clinics, alongside doctor referrals, to identify potential program participants on behalf of our pharmaceutical clients. Positive patients post-screening is welcomed to become part of the program. Patient onboarding is facilitated through multiple convenient channels, including toll-free numbers, mobile apps, QR code links, and filling up forms. We prioritize patient privacy and consent, making it an integral part of our onboarding process.
Tailored Condition Management
We implement proven strategies to manage patient conditions effectively. By combining educational resources and counselling, we empower patients to take control of their health and make informed decisions about their treatment plans.
Caretaker Empowerment
Recognizing the vital role of caretakers, we extend dedicated support and resources to help them provide comprehensive assistance throughout the patient's journey. By supporting caretakers, we enhance patient care and well-being.
Patient Support Aid & Tools
As part of our program, we provide patients with a diverse range of aid and tools, including starter kits, weighing scales, and fitness trackers. These tools, along with our end-to-end supply chain solutions, ensure timely delivery to patients' doorsteps, optimizing patient support and well-being.
Patient Adherence Enhancement
At Kartavya, we offer a comprehensive range of patient engagement services under our Patient-Centered Approach, all aimed at increasing patient adherence. From executing Patient Access Programs (PAP) to providing diagnostic support and coordinating with pharma distributors for home delivery of medicines, our services cover various elements crucial for patient well-being. We also implement strategies like refill reminders and medication intake alerts to ensure patients stay on track with their treatment plans. Through these initiatives and more, we strive to enhance patient adherence and foster improved health outcomes on behalf of our valued pharmaceutical clients.
Path towards Complete Recovery
Kartavya is dedicated to delivering comprehensive support services on behalf of our pharmaceutical clients, guiding patients on their journey towards complete recovery. Our patient support centre provides a wide range of essential services, including personalized dietitian support, professional yoga coaching, empathetic psychological counselling, expert physiotherapy, specialized pulmonary physiotherapist care, skilled nursing assistance, and access to knowledgeable pharmacists. These tailored services ensure the holistic well-being of each patient, empowering them on their path to recovery. Additionally, under our Patient Support Program, we offer on-ground healthcare workers, disease educators, diabetes educators, and various healthcare professionals to provide personalized and convenient support to patients. These services are seamlessly integrated into our comprehensive approach, catering to individual patient needs and contributing to their overall well-being.
Medicine Administration Services
Kartavya is dedicated to delivering comprehensive support services on behalf of our pharmaceutical clients, guiding patients on their journey towards complete recovery. Our patient support centre provides a wide range of essential services, including personalized dietitian support, professional yoga coaching, empathetic psychological counselling, expert physiotherapy, specialized pulmonary physiotherapist care, skilled nursing assistance, and access to knowledgeable pharmacists. These tailored services ensure the holistic well-being of each patient, empowering them on their path to recovery. Additionally, under our Patient Support Program, we offer on-ground healthcare workers, disease educators, diabetes educators, and various healthcare professionals to provide personalized and convenient support to patients. These services are seamlessly integrated into our comprehensive approach, catering to individual patient needs and contributing to their overall well-being.
By offering this integrated and personalized approach, our comprehensive patient support program strengthens the patient’s overall experience, fosters adherence to treatment plans, and drives positive health outcomes. At Kartavya, we are committed to making a meaningful impact on patients’ lives and supporting them on their journey to better health.
